This course teaches managers how bring out the best performance possible in their employees by using a hands-on, straightforward performance management process. Managers have a vital role to play in the successful performance of each individual in a work group and of the group as a whole. With a strong focus on employee-participation and positive reinforcement, this module outlines how to set expectations, coach for performance, solve performance issues, and develop employee performance. If used effectively, these techniques will result in extremely motivated, productive, and satisfied employees. Through the use of interactivities and fictional scenarios, managers will learn how to set goals with their employees, define job responsibilities, effectively use coaching, counseling, and discipline to improve performance, and how to evaluate and further develop employee performance over time.

Duration: 60 minutes
Audience: Managers and Supervisors

Delivery Method

This course is delivered as an online eLearning course, designed to help employees learn at their own pace and in their own environment at their own convenience. Learners will require access to the computer and internet.

When selecting the quantity, please select the number of employees that will be trained and require a license to this course.  As purchaser, you will act as an administrator, add learners from your company, and assign the training to each learner.