Effective listening is a significant part of the communication process. Communication cannot take place until and unless a message is heard and retained thoroughly and positively by the recipient. Developing effective listening skills helps to improve productivity and interpersonal relationship at work. In this course, you will learn how to improve your listening, listen to others while remaining empathic and non-judgmental, and follow a speaker’s points. You also will learn how to overcome your listening blocks and respond appropriately to others.

Duration: 35 minutes
Audience: All employees

Delivery Method

This course is delivered as an online eLearning course. It is designed to help employees learn at their own pace and in their own environment at their convenience. Learners will need access to the computer and Internet.

When selecting the quantity, please select the number of employees that will be trained and require a license to this course. As the purchaser, you will act as an administrator, add learners from your company, and assign the training to each learner.