FAQs


 Q: How do I complete the course?

A: All our courses are completed online.  You will log into our online learning platform with your unique ID and complete the training at your own convenience.

Q: What features are available with your training?

A: Even if you are purchasing only one (1) course, you still get our full array of features.



Online Learning
Easily access training using our online learning platform.


Bookmarking
Users can re-enter the course where they last left off.


User Access
Different features based on logging in as coordinator or student.


Email Notifications
Send training information to students directly from the system.


Pre-configured Reports
Track student progress, activity and performance.


Completion Certificates
View and print completion certificates for each student.

Q: I have a group of employees that need to be trained, how many licenses do I need to purchase?

A: For each course you want to train on you will need to purchase one (1) license per employee that must take the course.  Each license has its own unique user ID that you will distribute to each employee.

Q: I have a large number of employees to be trained. Can I order online for all of them?

A: Our online store is ideal for organizations with up to 200 employees to train.  If you have more than 200 employees, you would be better served by our sales team to provide you with customizable solutions to meet your needs.  Contact us for more information.

Q: What happens after I place my order?

A: After you place your order online and payment is processed, you will receive an email confirmation containing a link to our online learning platform with your unique coordinator user ID as well as additional IDs for your employees to set up your training program.

How It Works


PURCHASE
Purchase the course(s) your organization requires. You must purchase 1 license for each employee that must be trained.

CONFIRMATION
You will receive a confirmation email with a link to our learning platform with full instructions and administration guide.

LOG IN
Log into our online learning platform with your coordinator ID to assign training to employees.

REPORT
Track student performance, receive feedback on the training and print completion certificates.

 

If you have any further questions, please don't hesitate to contact us.