Managers have a vital role in the successful performance of each individual in a workgroup and the success of their organization. This course outlines how to set expectations, coach for performance, solve performance issues, and develop performance with a strong focus on individual participation and positive reinforcement. If used effectively, these techniques result in extremely motivated, productive, and satisfied individuals. Through interactive exercises and fictional scenarios, managers explore how best to set goals within their workgroup, effectively use coaching, counsel individuals, recognize and respectfully correct actions to improve performance, and evaluate and further develop individual performance over time.

Duration: 25 minutes
Audience: All employees

Delivery Method

This course is delivered as an online eLearning course. It is designed to help employees learn at their own pace and in their own environment at their convenience. Learners will need access to the computer and Internet.

When selecting the quantity, please select the number of employees that will be trained and require a license to this course. As the purchaser, you will act as an administrator, add learners from your company, and assign the training to each learner.